Deleting your account and data

Last updated: 2026-09-30 · Operator: Canberk Özdemir (individual developer)

From the app (fastest)

Open Karo.
Tap your name → Settings.
At the bottom: Delete account.

30-day recovery window. After the request the account becomes inaccessible immediately but can be recovered for 30 days: signing in again with the same method restores it. After that it is permanently deleted.

What is deleted

Your display name, player tag and avatar choice
Your sign-in provider link
Your rating, league, streak and leaderboard data
Your notification address and notification preferences
Your session records and device association
Your block list

Signed in with Facebook? Deleting your account here deletes everything we received from Facebook (your Facebook ID for this app, name and photo copy). To also remove the game from your Facebook account, go to Facebook → Settings → Apps and websites → Karo → Remove.

What is NOT deleted, and why

Game records. A game belongs to TWO people: deleting your account would erase your opponent's history too. Your name is replaced with an anonymous label in those records.
Reports filed about you. Kept as a moderation record — otherwise "get reported, delete the account, make a new one" would be an open path for harassment.

If you cannot access the app

If you lost your phone or removed the app, send your deletion request to:

support@kiraslab.com
Use the subject "Account deletion" and include your player tag (shown under your name on the profile screen, for example P6KET8RV).

Without the player tag the account cannot be located — and that is exactly why there is no web form: a form that does not verify your identity could be used to delete someone else's account.

Guest accounts

Guest accounts are deleted the same way, from Settings → Delete account. A guest account is recognised only on that device, so it has no recovery window: once deleted it cannot be restored. Removing the app only removes access on the device; the server-side record stays until you delete it in the app or write to the address below.

Contact

support@kiraslab.com · Operator: Canberk Özdemir (individual developer) · Jurisdiction: Türkiye
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